Community Education & Implementation Program (CEIP) Director

Job Position

Job Title: Community Education & Implementation Program (CEIP) Director

Reports To: Executive Director
Job Classification: Exempt
Status: Full-Time (Grant-Funded)
Date Developed: 07/2026

Summary:

The Community Education & Implementation Program (CEIP) Director provides strategic leadership, vision, and oversight for the development, implementation, and long-term sustainability of Manzanita House’s Community Education & Implementation Program. CEIP strengthens the capacity of private and public institutions to intentionally, effectively, and culturally responsibly engage immigrant and refugee communities in Spokane and surrounding regions.

The CEIP Director leads program expansion, supervises CEIP staff—including the CEIP Manager and Cultural Engagement Navigator—designs and scales culturally informed training models, and ensures strong alignment between community engagement efforts and CEIP goals. The role includes marketing and outreach strategy development, partnership cultivation, systems-building, outcome tracking, and collaboration with the Executive Director and Development Director on grants, reporting, and funding strategy.

This position requires strong leadership, communication skills, cultural awareness, strategic thinking, and the ability to manage multiple priorities in a dynamic environment.

Essential Functions:

• Provide strategic direction and leadership for the Community Education & Implementation Program.

• Develop and refine the CEIP program structure, long-term strategy, and sustainability plan.

• Supervise, mentor, and support CEIP program staff, including the CEIP Manager and Cultural Engagement Navigator.

• Build and maintain relationships with institutional partners, clients, supporters, and community stakeholders.

• Lead CEIP marketing, outreach, and visibility efforts; develop communication and social media campaigns highlighting program impact.

• Represent Manzanita House and CEIP at community meetings, events, outreach activities, and strategic partnerships.

• Identify opportunities for earned revenue, program growth, and expansion into new sectors.

• Oversee program documentation, data systems, evaluation reports, and outcome tracking.

• Coordinate program logistics, events, and engagement opportunities connected to CEIP delivery.

• Ensure alignment and coordination across community engagement initiatives to maximize organizational impact.

• Collaborate with the Executive Director and Development Director on grant writing, reporting, and funding strategy related to CEIP.

• Participate in ongoing professional development, training, and organizational learning.

• Provide language access, translation, or interpretation as needed.

• Perform other duties as assigned.
  

Qualifications and Requirements:

• Deep commitment to the mission, vision, and values of Manzanita House.

• Demonstrated leadership experience in program development, management, and strategic planning.

• Experience designing and facilitating training or educational programming.

• Strong marketing, outreach, and relationship-building skills.

• Proven ability to grow initiatives from concept to implementation and expansion.

• Experience supervising staff and developing emerging leaders.

• Strong written and verbal communication skills.

• Fluency in English required; proficiency in a second language strongly preferred.

• Experience working cross-culturally with immigrant and refugee communities.

• Experience with grassroots organizing and systems change approaches (preferred).

• Ability to manage multiple priorities and meet deadlines.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Office 365.

• Ability to measure outcomes and track program data.
  

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge:

• Knowledge of immigrant and refugee community dynamics, cultural humility principles, and cross-cultural communication.

• Understanding of program development, implementation, evaluation, and sustainability strategies.

• Knowledge of marketing, outreach, and communication strategies.

• Familiarity with nonprofit operations, grant writing processes, and donor engagement.

• Knowledge of trauma-informed practices and culturally responsive approaches (preferred).

Skills:

• Strong interpersonal and relationship-building skills with diverse communities and institutional partners.

• Skilled in facilitation, training, and public speaking.

• Effective written communication, including reports, outreach materials, and grant content.

• Strong organizational skills, including data tracking, documentation, and project management.

• Ability to supervise, mentor, and support staff in a collaborative environment.

• Skilled in conflict resolution, problem-solving, and navigating sensitive cultural topics.

• Competent in social media content creation, marketing, and digital communication.

Abilities

• Ability to work with individuals from diverse cultural, linguistic, and socioeconomic backgrounds.

• Ability to maintain confidentiality and exercise sound judgment.

• Ability to adapt to changing needs, environments, and priorities.

• Ability to manage multiple tasks with accuracy and attention to detail.

• Ability to work independently and as part of a team.

• Ability to represent Manzanita House professionally in community and institutional settings.

• Ability to lift up to 15 pounds and perform physical tasks associated with community events and office activities.

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Ability to travel locally for meetings, events, and partner engagement.

• Ability to stand, walk, stoop, kneel, crouch, and lift/carry up to 10–15 pounds.

• Manual dexterity sufficient to operate a computer, keyboard, and office equipment.

• Frequent sitting, reaching, talking, and hearing.

• Physical, emotional, and intellectual demands consistent with community-based nonprofit leadership.

Work Environment

• General office environment with extended periods of computer work.

• Frequent community-based engagement and partner meetings.

• Occasional evening or weekend events may be required.

• Regular interaction with community members, partners, clients, and staff.

• Use of standard office equipment including computer, printer, copier, and phone.
  

Equal Employment Opportunity Statement

Manzanita House is proud to be an EEO/AA employer M/F/D/V/SO. We hire without regard to race, color, ancestry, national origin, citizenship, age, sex, sexual orientation, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. A strong commitment to the mission, vision, and values of Manzanita House is essential for all staff.

SUBMISSION PROCESS:
Please submit a resume, cover letter and two professional references to Pat Castaneda: pcastaneda@mhspokane.org